• We’re advancing the access and experience of Kenyan public services
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  • Our service delivery is designed around the needs of the citizen
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  • Visit any of our 31 Huduma Centers to access Government services
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Our Service Delivery Mandate

Our multi-channel service delivery strategy is centered around optimising the experience for the citizen.

Our Values

  • Courtesy
  • Innovation
  • Integrity
  • Efficiency
  • Transparency

Our Implementation Strategy

The vision to transform public service delivery is currently being deployed in this two broad phases.

Phase 1:

Establishing Huduma Centers in 47 counties.

Phase 2:

Re-engineering, automation, integration and roll-out of digital services.